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Terms & Conditions

Chartilo  ·  Last updated: 30 June 2026


1. Who we are and what this is

Chartilo ("Chartilo", the "App", "we", "us", or "our") is a learn-to-trade education app. It teaches the basics of trading — candlestick and chart patterns, types of trades, crypto and forex, leverage and risk, trading psychology, and Stocks & Shares ISA education — and provides a Live desk (market prices, charts, news and market hours for information), a personal Wealth tracker, and a personal Trade journal for your own record-keeping.

These Terms & Conditions ("Terms") form a binding agreement between you ("you" or the "user") and Chartilo, the provider of the App. By downloading, installing, accessing, or using the App, you agree to these Terms. If you do not agree, do not use the App.

You must be at least 18 years old (or the minimum age required in your country to use a financial-education product and enter these Terms) to use the App.

2. Educational purpose only — NOT financial advice

This is the most important part of these Terms. Please read it.

3. The Chartilo service

The App is provided under a limited, personal, non-exclusive, non-transferable, revocable licence for your own non-commercial use, subject to these Terms and the App Store terms in Section 14. We may add, change, suspend, or remove features at any time. Core content is offered free of charge; some features and content require a paid purchase or subscription (see Section 6). We do not show advertising.

4. Accounts and sign-in

Chartilo works without an account. Most data stays on your device (see Section 5). You may optionally sign in with Google or Apple, or with an email "magic link" to back up and sync across devices. If you do, we receive and store your email address (and name, if your provider supplies one) plus the data below on our hosting provider (Supabase). The magic-link email is delivered through Supabase. You are responsible for keeping your sign-in account secure. You can stop syncing by signing out, and delete your synced data (Section 7).

5. Your data and privacy

Our handling of personal data is described more fully in our Privacy Policy, incorporated by reference: https://chartilo.app/privacy.html.

6. Purchases, subscriptions and refunds

The current version of the App is provided free of charge, with no in-app purchases. Some features and content (for example Chartilo Pro, premium Themes, and the Wealth plan) may in future require a one-time purchase or a recurring subscription. If and when paid features are offered:

7. Deleting your data

Delete on-device data by removing the App. If you signed in and synced, you can delete your account and all cloud-stored data (email, progress, bookmarks, and your Wealth/Journal data) from within the App, or by contacting support@chartilo.app.

8. Acceptable use

You agree not to: (a) use the App for any unlawful purpose; (b) copy, modify, reverse-engineer, decompile, or create derivative works except as permitted by law; (c) attempt to gain unauthorised access to our systems or other users' data; (d) interfere with or disrupt the App, its infrastructure, or our market-data service (including excessive automated requests); or (e) remove or obscure any proprietary notices.

9. Intellectual property

The App, its design, code, original text, graphics, illustrations, and branding (including the name "Chartilo") are owned by us or our licensors. Third-party content (such as market data, news headlines, and fonts) remains the property of its respective owners and may be subject to its own licences. Except for the limited licence in Section 3, no rights are granted to you.

10. Third-party services

The App relies on third-party services, including Google and Apple (optional sign-in), Supabase (hosting, authentication, storage), Sentry (crash reporting), RevenueCat and the app stores for purchases, Capgo (over-the-air updates), and a market-data provider (live prices, charts, news). Your use of those services may be subject to their own terms. We are not responsible for third-party services or content, including the accuracy or availability of market data.

11. Disclaimer of warranties

To the fullest extent permitted by law, the App is provided "as is" and "as available", without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, accuracy, and non-infringement. We do not warrant that the App will be uninterrupted or error-free, or that any content or data (prices, charts, news, calculations) is accurate, complete, or current.

12. Limitation of liability

To the fullest extent permitted by law, we will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any trading or investment losses, or loss of data, profits, or goodwill, arising out of or relating to your use of (or inability to use) the App or your reliance on any content or data in it. Our total aggregate liability for any claim will not exceed the greater of (a) the amount you paid us for the App in the 12 months before the claim, or (b) USD 50. Nothing in these Terms excludes liability that cannot be excluded by law.

13. Indemnity

You agree to indemnify and hold us harmless from any claims, losses, or expenses arising from your misuse of the App or your breach of these Terms.

14. Apple App Store — Additional Terms (EULA)

These additional terms apply to the App obtained through the Apple App Store. In the event of a conflict, this Section 14 prevails for App Store downloads.

  1. Acknowledgement. These Terms are between you and us only, not with Apple. Apple is not responsible for the App or its content.
  2. Scope of licence. A non-transferable licence to use the App on Apple-branded products you own or control, per the App Store Usage Rules.
  3. Maintenance and support. We, not Apple, are solely responsible for support. Apple has no such obligation.
  4. Warranty. We are solely responsible for any warranties. On a warranty failure you may notify Apple, who may refund the purchase price (if any); Apple has no other warranty obligation.
  5. Product claims. We, not Apple, address any claims relating to the App (product liability, legal/regulatory conformance, consumer-protection or privacy claims).
  6. Intellectual-property claims. We, not Apple, are responsible for any third-party IP-infringement claim regarding the App.
  7. Legal compliance. You represent you are not in an embargoed country or on a U.S. Government prohibited-parties list.
  8. Third-party beneficiary. Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.
  9. Developer contact. Questions or claims about the App: support@chartilo.app.

15. Changes to these Terms

We may update these Terms from time to time. For material changes we will update the "Last updated" date and, where appropriate, notify you in the App. Continued use after changes take effect means you accept the updated Terms.

16. Termination

These Terms apply until terminated. We may suspend or terminate your access if you breach them. You may stop using the App at any time by deleting it. Sections that by their nature should survive termination (including Sections 2, 9–13) will survive.

17. Governing law

These Terms are governed by the laws of the United Arab Emirates, without regard to its conflict-of-laws rules. Nothing in these Terms affects mandatory consumer-protection rights you may have in your country of residence.

18. Contact

Chartilo
Email: support@chartilo.app